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Frequently Asked Questions
How does the factory handle quality control?
Quality is our priority. We maintain strict quality control protocols from the beginning to the end of the production process, holding various international industry certifications.
What materials are used for the laminator body?
Our hydraulic laminating machines are built with high-strength materials. The rollers are imported to guarantee superior quality and long-term durability.
Can I request product samples?
Yes, we are pleased to offer samples. Please note that freight and equipment costs may apply depending on the specific requirements.
What are the standard payment terms?
We accept multiple payment methods including T/T, Western Union, and Credit Cards. For large orders over USD 10,000, we typically require 30% advance payment and 70% before shipping.
What is included in the machine package?
The standard set includes the host machine, pressure part, air compressor, wind pump, glue pump, and workstation table. Customers are responsible for providing glue, paper materials, and wiring.
Do you provide a warranty for the equipment?
We offer a standard 1-year warranty for the machine body. Please note that electrical components may have different coverage terms.