How to choose a suitable machine?
You can share the working piece material, size, and the required machine functions. We will recommend the most suitable machine based on our extensive industry experience.
What is the warranty period for the equipment?
We provide a one-year warranty along with 24-hour online professional technical support to ensure your production remains uninterrupted.
Do you provide customized solutions for specific production lines?
Yes, our equipment can be customized to fit your specific capacity requirements and process flow, including adjustments for wafer size and transmission speed.
What is the typical lead time for an order?
Lead time varies depending on the machine specification and customization requirements, generally ranging from 4 to 8 weeks for standard models.
How is the equipment packaged for international shipping?
All machines are packed in standard export wooden boxes or customized protective packaging to prevent damage during sea or air freight.
Can you provide on-site installation and training?
Yes, we offer technical guidance for installation and can arrange for engineers to provide operational training for your staff as needed.